Privacy

T Baji Privacy Policy – How We Protect Your Personal Data

At t baji, your privacy matters. This policy explains exactly what personal data we collect when you use the t baji platform, how we use it, who we share it with, and what rights you have over your own information. We've written it in plain language so you actually understand it — not just tick a box.

Last Updated: January 2025 English (Bangladesh) SSL Encrypted
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Our Privacy Commitments
  • We never sell your personal data to third parties
  • All data is encrypted in transit and at rest
  • You can request access to your data at any time
  • You can request deletion of your account data
  • We only collect data we actually need to operate

This privacy policy was last updated on 1 January 2025. We will notify you of any significant changes via email or on-site notification.

Privacy queries: [email protected]

Key Principles

How T Baji Handles Your Data

T baji's approach to privacy is built on six core principles. These aren't just words — they shape every decision we make about how your personal data is collected, stored and used.

Minimal Data Collection

T baji only collects the personal data that is genuinely necessary to operate your account, process your transactions and comply with legal obligations. We don't collect data just because we can — every piece of information we hold has a clear purpose.

Strong Data Security

Your data is protected using industry-standard SSL encryption for all data in transit, and encrypted storage for data at rest. T baji's systems are regularly reviewed for security vulnerabilities, and access to player data is restricted to authorised personnel only.

No Data Selling

T baji does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your information is shared only with service providers who help us operate the platform, and only to the extent strictly necessary for that purpose.

Your Rights Come First

You have the right to access, correct and delete the personal data t baji holds about you. You can also object to certain types of processing and request that we restrict how we use your data. All requests are handled promptly by our support team.

Clear Retention Periods

T baji does not keep your data longer than necessary. Account data is retained for as long as your account is active and for a defined period after closure to meet legal obligations. Once the retention period expires, your data is securely deleted or anonymised.

Transparent Communication

If t baji ever changes how it uses your personal data in a material way, we will notify you before the change takes effect — via email or an on-site notification. You will always know what is happening with your data and why.

01 Introduction

This Privacy Policy explains how t baji ("we", "us", "the platform") collects, uses, stores and protects the personal data of players and visitors who use the t baji website and mobile application. It applies to all personal data processed in connection with your use of t baji's services, including account registration, deposits, withdrawals, gameplay and customer support interactions.

T baji is committed to handling your personal data responsibly and transparently. We understand that privacy is important to our players in Bangladesh, and we take our obligations seriously. This policy is written in plain English so you can understand exactly what we do with your information — no legal jargon, no vague language.

By registering an account on t baji, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the t baji Terms and Conditions, which form part of the overall agreement between you and t baji.

If you have any questions about how t baji handles your personal data, you can contact our support team at any time via live chat or by emailing [email protected]. We aim to respond to all privacy-related queries within 48 hours.

02 Data We Collect

T baji collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the website and app, and occasionally from third-party sources as part of our identity verification process. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash/Nagad/Rocket wallet number, transaction history Deposit and withdrawal forms
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Pages visited, games played, session duration, bet history Automatically via platform analytics
Communications Data Live chat transcripts, support emails, feedback Customer support interactions

T baji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric data unless specifically required by law or with your explicit consent.

03 How We Use Your Data

T baji uses your personal data for the following purposes. We only use your data in ways that are consistent with the reason it was collected, and we do not use it for purposes that would be incompatible with those original reasons without first notifying you.

  • Account Management: To create and manage your t baji account, verify your identity, and maintain accurate records of your account activity.
  • Transaction Processing: To process your deposits and withdrawals via bKash, Nagad and Rocket, and to maintain a complete transaction history for your account.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance with account issues via live chat and email.
  • Fraud Prevention & Security: To detect and prevent fraudulent activity, money laundering, multi-accounting and other prohibited conduct on the t baji platform.
  • Legal Compliance: To comply with applicable laws and regulations, including identity verification requirements and financial reporting obligations.
  • Platform Improvement: To analyse how players use t baji and to improve the platform's features, performance and user experience.
  • Responsible Gaming: To monitor gameplay patterns and identify players who may need support under t baji's responsible gaming programme.
  • Marketing Communications: To send you information about promotions, bonuses and new features on t baji — but only if you have opted in to receive such communications.

You can opt out of marketing communications from t baji at any time by clicking the unsubscribe link in any marketing email, or by contacting support at [email protected]. Opting out of marketing will not affect your ability to use the t baji platform.

04 Legal Basis for Processing

T baji processes your personal data on the following legal bases, depending on the purpose of the processing:

  • Contract Performance: Processing that is necessary to provide you with the t baji service — including account management, transaction processing and customer support — is carried out on the basis that it is necessary to perform our contract with you.
  • Legal Obligation: Processing that is required to comply with applicable laws — including identity verification, anti-money laundering checks and financial record-keeping — is carried out on the basis of legal obligation.
  • Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring and platform improvement is carried out on the basis of t baji's legitimate interests, provided those interests are not overridden by your rights and interests.
  • Consent: Processing for marketing communications is carried out on the basis of your consent. You can withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

T baji does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment Processors: Your financial data is shared with bKash, Nagad and Rocket solely to process your deposit and withdrawal transactions. These providers have their own privacy policies governing how they handle your data.
  • Identity Verification Providers: Your identity data may be shared with third-party KYC (Know Your Customer) service providers to verify your identity as required by our compliance obligations.
  • Game Providers: Certain technical data may be shared with our licensed game providers — including the providers of MG Live, Ezugi Live and W Live — to facilitate gameplay and resolve technical disputes.
  • IT & Security Providers: Technical data may be shared with providers who assist in operating and securing the t baji platform, including hosting providers and cybersecurity services.
  • Law Enforcement & Regulators: T baji will disclose personal data to law enforcement authorities, regulators or courts where required to do so by law, or where we believe disclosure is necessary to prevent fraud or protect the safety of our players.

All third parties with whom t baji shares personal data are required to handle that data securely and in accordance with applicable data protection standards. T baji does not permit third-party service providers to use your data for their own purposes beyond the specific service they provide to t baji.

06 Cookies & Tracking

T baji uses cookies and similar tracking technologies on its website and mobile application. Cookies are small text files stored on your device that help us recognise you, remember your preferences and understand how you use the platform.

  • Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on t baji.
  • Analytics Cookies: Help us understand how players use t baji — which pages are visited most, where players encounter issues, and how the platform can be improved. Data collected is aggregated and anonymised.
  • Marketing Cookies: Used to deliver relevant promotional content to you based on your activity on t baji. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the t baji platform. For more information about the specific cookies used on t baji, contact support at [email protected].

07 Data Retention

T baji retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Active Account Data: Retained for the duration of your account's active status plus a minimum of 5 years after account closure, to meet financial record-keeping and anti-money laundering requirements.
  • Transaction Records: Retained for a minimum of 5 years from the date of the transaction in accordance with financial regulations.
  • Customer Support Records: Retained for 2 years from the date of the last interaction, unless the matter relates to an ongoing dispute or legal proceeding.
  • Marketing Data: Retained until you withdraw your consent to receive marketing communications, after which it is deleted within 30 days.
  • Technical & Usage Data: Retained in anonymised or aggregated form for platform analytics purposes. Identifiable technical data is deleted within 12 months of collection.

When your data reaches the end of its retention period, t baji securely deletes or anonymises it so that it can no longer be linked to you as an individual.

08 Your Rights

As a t baji player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting t baji support at [email protected]. We will respond to all valid requests within 30 days.

Right of Access

Request a copy of all personal data t baji holds about you, along with information about how it is used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data held in your t baji account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.

Right to Restriction

Request that t baji restricts the processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request a copy of your personal data in a structured, machine-readable format that you can transfer to another service provider.

Right to Object

Object to t baji processing your data for direct marketing purposes or on the basis of legitimate interests.

To exercise any of your rights, email [email protected] with the subject line "Privacy Request" and a description of your request. We may need to verify your identity before processing the request to protect your account security.

09 Data Security

T baji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the t baji platform.
  • Encrypted storage for sensitive personal and financial data at rest.
  • Role-based access controls that restrict access to player data to authorised personnel only.
  • Regular security audits and vulnerability assessments of the t baji platform and infrastructure.
  • Two-factor authentication options for player accounts to prevent unauthorised access.
  • Incident response procedures to detect, investigate and respond to data security breaches promptly.

In the event of a data security breach that is likely to result in a risk to your rights and freedoms, t baji will notify affected players without undue delay and will take all reasonable steps to mitigate the impact of the breach.

While t baji takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone.

10 Children's Privacy

T baji is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the t baji platform under any circumstances.

If t baji discovers that personal data has been collected from a person under the age of 18, we will immediately close the account, delete all associated personal data, and refund any deposits made, subject to verification. If you believe a minor has registered on t baji, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. T baji supports responsible gaming and takes its obligations to protect minors very seriously. For more information, visit the Responsible Gaming page.

11 Policy Updates

T baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, t baji will notify you in advance via email or an on-site notification. We will give you a reasonable opportunity to review the changes before they take effect. Your continued use of t baji after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

We recommend checking this page periodically to stay informed about how t baji protects your personal data. If you disagree with any changes to this policy, you may close your account by contacting support at [email protected].

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way t baji handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available directly on the t baji website and app — look for the chat icon in the bottom corner.
  • Subject Line for Privacy Requests: Please use "Privacy Request" so your message is routed to the right team.

T baji aims to respond to all privacy-related queries within 48 hours. For formal data subject rights requests, we will respond within 30 days of receiving a valid, verified request.

For the fastest response, email us at [email protected] with your registered mobile number and a clear description of your request. Our privacy team will handle your query with full confidentiality.

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Play on T Baji with Full Confidence

Now you know exactly how t baji protects your personal data. Register your free account today and enjoy Bangladesh's most trusted online casino — with your privacy fully protected every step of the way.